We make flooded basements “Like It Never Even Happened”

2/22/2024 (Permalink)

Our expertise and rapid response is the answer to your flooded basement

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding, because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Upper East Side and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days a week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (917) 924-2260

SERVPRO of Upper East Side is an IICRC firm

8/24/2023 (Permalink)

Our crew are IICRC Certified

SERVPRO of Upper East Side is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Upper East Side

SERVPRO of Upper East Side specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Are Faster To Any Size Disaster

8/6/2022 (Permalink)

Faster To Any Size Disaster

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. SERVPRO of Upper East Side provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

SERVPRO of Upper East Side has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and start the water extraction process almost immediately. This immediate response helps to minimize the damage, cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (917) 924-2260

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Upper East Side 

SERVPRO of Upper East Side specializes in the cleanup and restoration of commercial property after a fire, smoke or water damage event. Our staff is highly trained in commercial property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your commercial property.

Do you have Indoor Air Quality Concerns?

8/2/2022 (Permalink)

Call to schedule an inspection of your air ducts

Air duct cleaning is sometimes necessary to keep the quality of the air in your home or business the cleanest it can be. Think about how dirty your feet would be if you never cleaned your floors or carpeting!  When air ducts are clean, the system doesn't have to work as hard to maintain the temperature you have set on your thermostat. Therefore, it uses less energy, which in turn saves money on energy costs and wear and tear on your HVAC system. 

Here are some of the main reasons you should have your air ducts professionally cleaned 

• Better indoor air ventilation and circulation
• Reduced need to dust, vacuum or sweep
• Extended life of your HVAC system
• Decrease in Allergy and Asthma symptoms
• Reduce mold growth
• Save money on your energy bill
• Air filters will last longer
• The air will smell cleaner
• Frequent duct cleaning with expose underlying issues with your HVAC system

Call us to schedule an inspection of your air ducts. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

For more information on HVAC and air duct cleaning, call us today, (917) 924-2260.

We are Cleaning Experts

3/12/2022 (Permalink)

We are cleaning experts here to help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Upper East Side, 917-924-2260

Macy's 2020 Fourth of July Firework Show

6/27/2020 (Permalink)

Fourth of July

Macy's 4th of July Firework show will still be taking place, but it will done differently this year, due to COVID-19. There will not be a single focal point, to avoid a lot of people gathering close to one another. The theme for this year's display is, MACY'S FIREWORKS - RE-IMAGINED. It will feature displays that will be unannounced in each of the five boroughs. They will not be giving exact locations, only information about specific points and very close to the actual moment when the show is about to happen. Each show will be approximately 5 minutes long. Everyone in the surrounding areas will be able to view the show from their homes, their own rooftops, nearby parks, etc. This was necessary to avoid people gathering together in large numbers, which could potentially cause the virus to spread. 

THE SHOWS WILL BE WEATHER PERMITTING. 

The shows will present professionally and each show will be beautiful. Pieces of each show will be filmed and put together with music and aired live on NBC, Saturday, July 4th. There will be tributes to all of America's heroes, that have been and continue to, put their life on the line to keep this country moving during the pandemic. 

How to watch

• A celebration of America and New York, with a dazzling display to include music and dancing. Tune in to NBC Saturday, July 4, from 8PM-10PM and watch, along with family and friends.

The Musical Score

• This years music will feature a mix of patriotic anthems and pop. It will be a celebration of America and New York City's strength and perseverance, throughout this pandemic. 

The talent

• They are working on putting together more entertainment for the show and trying to line up some stars and hosts. Click on the link below for updates.

 https://www.macys.com/social/fireworks/

If you'd like, you can tag #MACYSFIREWORKS on your social media posts, of any shots you take of the shows. 

We can help you be ready to reopen safely

6/5/2020 (Permalink)

Certified: SERVPRO Cleaned

New York City will be entering Phase 1 of reopening on June 8, 2020. NYC was the only region that did not qualify to reopen on May 29, 2020, due to the spread of virus being the worse throughout the city. NYC is going to be required to follow very strict guidelines to prevent a second wave of the virus. 

As NYC reopens, all businesses must adhere to strict hygiene and health protocols and practice social distancing.

Rules are as follows:

• Social distancing 
• PPE - face coverings/face shields
• Hygiene - frequent cleaning and disinfecting of all shared surfaces
• Health screenings - temperature checks
• Communication - Create distance markers, post signs reminding employees to adhere to Phase 1 rules

Reopening divides businesses into four categories:

Phase 1

• Construction
• Retail (limited to curbside, in-store pickup or delivery)
• Manufacturing 
• Wholesale Trade

Phase 2

• Professional Services (finance and Insurance) 
• Retail
• Administrative Support
• Real Estate
• Rental and Leasing

Phase 3

• Restaurants
• Food Services
• Hotels

Phase 4

• Arts
• Entertainment
• Recreation
• Education

CDC and the United States Government is requiring businesses to focus on cleaning and disinfecting public spaces, workplaces, businesses, schools, as well as homes. This will require you to:

• Develop a plan
• Implement your plan
• Maintain and revise your plan

The goal is to reduce the risk of exposure to COVID-19 and the best way to do that is by cleaning and disinfection. SERVPRO of Upper East Side has ushered in a new standard of clean program, Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Upper East Side Professionals to bring a higher standard of clean to the places we gather. Your employees and customers will know your business is Certified: SERVPRO Cleaned, by a cling shield we will post on the front door/window of your business. This beacon represents a businesses commitment to the comfort and security of your employees, customers and as well the community as a whole.

If you want your business to be Certified: SERVPRO Cleaned, call today to learn more. (917) 924-2260

Do you have a plan in place to reopen your business?

5/13/2020 (Permalink)

The plan to reopen New York

The plan to reopen New York has been named, "New York Forward." The main focus is getting people back to work and easing social isolation, without restarting the spread of the virus. Business owners have a responsibility to implement processes to lower the risk of infection in the workplace. 

Businesses will be required to submit plans for keeping workers and customers safe under the state reopening guideline. Here are some of the priorities that will need to be included in their plan, before any business or industry reopens:

1. Protect their employees and customers:

This includes enacting social distancing protocols, possibly adjusting workplace hours to reduce density and restricting non-essential travel for their employees. 

2. Implement changes to the physical workspace:

Requiring all employees and customers to wear masks and following the CDC's strict guidelines for cleaning and sanitation.

3. Execute a plan that meets our changing public health obligations:

Screening all employees when they report to work. Putting a notice at the entry of their business to alert employees and customers, if there are any known confirmed cases after opening for business.

The primary focus is on cleaning and disinfecting all businesses and public spaces and that will require you to:

• Develop a plan
• Implement a plan
• Maintain and revise your plan

The main goal is to reduce the risk of exposure to COVID-19, which requires cleaning with an EPA-approved disinfectant. 

SERVPRO of Upper East Side is here to help you be ready to reopen. We are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. Our crew also wear appropriate PPE for cleaning and disinfecting. 

We have been receiving many calls inquiring about our services regarding professional cleanings and appointments are being scheduled. If you are interested in a professional proactive cleaning for your home or business, call the cleaning experts today – SERVPRO of Upper East Side, 917-924-2260